||[Nov. 6th, 2009|09:06 pm]
Back to Work
Have finally found the time to blog :)
I'll be obscenely free from now till Sunday morning and then the crazy rush will be back!
So contradicting. When there's piling work, I always sincerely wish I could take a break and lavish in doing nothing.
But when exactly that happens, I'm always so listless and depressed that there's nothing for me to do haha.
Don't mistake that as me lamenting though, I love my job :) I just need to learn how to schedule my time management
so that I can cope and not have a burn out.
Anyway, here's the preview for our Sunday launch.
So glad that we no longer have to photoshop it ourselves. Hahaha it was disastrous while that lasted.
But we've permanently found someone amazing to do our splash page for us and we're happy campers now.
Am so glad that me & Mag managed to squeeze a short trip in between the mad rush though.
Although it was meant to be a business trip, at least we got to spend some quality time together :)
And god knows how that works wonders on someone who has been increasingly grouchy the past weeks.
<3 the benefits of being a Club member. 8AM check in, 7PM checkout with a room upgrade and executive
lounge excess till our flight teeheehee. Which is also particularly good for people like me who fall ill
eating anything outside of the hotel :\
Me & Mag hanging by the poolside on the top floor +
evidence of Mag's shiteous photo-taking skills and my awesome ones.
Hahahaha. I was just scrolling through all the random pictures we took on the trip and came across this one.
I don't know why I had that face when I was taking the picture!!! Hahaha what a look of displeasure.
Excuse me while I amuse myself hahahaha.
Vel that could seriously beat your ugly face!!!!!!
And the awesome view you get when having breakfast at the lounge :)
Which brings me to something else.
Each time I return, the staff from the hotel always manages to find something new to impress and amaze me.
Their sincerity, flexibility, responsibility, promptness .. everything!
Their customer service is seriously perfection.
They handle problems with such immaculate balance, putting themselves in the customer's shoes without
compromising the hotel's own founding terms and without offending the customer. It's amazing.
I mean yes, that's well reflected in the bill when we check out of the hotel as well. But I've stayed my fair share
of good hotels and while their service is impeccable there's always this lack of warmth that's completely
unapparent here and I'm always in awe at how they do it.
It's really something to mull about you know. If I ever wanted HVV's customer service to be anything,
I would want it to be like that. I mean of course la I know I'm a long way from that but, I think I'm lucky
to have them as a model to learn from :)
It's all the little things you pick up from life that betters you, you know you know.
Which also brings to me, I've decided I want a male to help me with my emails.
Hahaha I know that draws a lot of blanks but, honestly I think that's a sensible choice.
Less emotionally attached to the emails, and flexible :) Not that girls are not flexible but aiya, this emotional
sensitivity thing sometimes when you're replying emails in the middle of the night and you come across a
hurting email, just wouldn't do if my email replier bursts into tears right? :(
There was this guy working at Topshop whom I came across when I was buying my after event outfit who
seriously had some awesome customer service skills. Plus points, it means that he's also got brilliant girl-
clothes-handling skills to boot. And I wanted to ask him if he would be willing to work for me but ..
Haha omg, what kind of person takes kindly to a weird, random girl walking up and asking you to work for her right??
Anyway, it's not X'mas yet but stress has already gotten me into the present-giving mood.
And because mummy has been helping me soooo much, I bought her a present :)
And now I'm hoping to get one for the father too because he very unhappily claimed that no one in the family
loves him anymore hahaha.
Does anyone know where to get nice brown belts? :)